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Frequently Asked Questions

Top questions from our existing Print Partners

Getting started with Print Partners doesn’t take long at all! You can start designing immediately with our Product Designer or in as little as two clicks integrate with your Shopify store by installing our App.

Using our Product Designer, creating a profile, or installing our App to integrate with your Shopify Store is completely free! Costs for Shopify subscription plans vary and can be accessed through their service.



*Updated August 8, 2017

The cost of producing a shirt varies based on the garment and number of prints, but general pricing information can be accessed from our Products page and update as you start designing.

We stock everything listed below, but are expanding our product offering continuously. If there’s a product you’d like to see us offer, don’t hesitate to reach out! Be sure to check back regularly for product updates in the future.


  • Including:
  • T-Shirts (Men’s, Women’s, and Unisex) (Short and Longsleeve)
  • Tank Tops (Men’s, Women’s, and Unisex)
  • Hoodies (Pullover and Zipped)
  • Crewnecks
  • Youth Tees
  • Youth Hoodies
  • Toddler Tees
  • Onesies
Updated 8/15/17

Screen Printing is the “classic” way or producing a shirt, that involves running a squeegee over a pre-cut template to dye shirts one color at a time.


The process is time intensive and expensive to set up, but once you are set up, it can create thousands of shirts rather quickly and at a low cost over time. [Creating a single shirt would be extremely inefficient]


In contrast, DTG printing uses digital printheads to print with every color under the sun inline, simultaneously. Because of this process, DTG can provide rich, high quality, photo realistic prints.


DTG also allows shirts to be printed individually, so each print made can be a totally different design without affecting overall cost.


While screen printing can offer better cost efficiency for low-color orders in the thousands, DTG is revolutionary in offering not only a full color spectrum, but also the ability to print and ship individually. This effectively wipes out the cost of inventory and eliminating overstock waste entirely. With DTG, there is no risk.

As many as you want! Our DTG production allows for thousands of colors to be printed simultaneously with no setup!

Your average profit is going to vary based on the type of garment you are selling, but we normally see about $8-12 from most sellers on T-Shirts and $12-16 on Fleece.


The profit is going to heavily rely on your brand and pricing structure that you set. Adjusting your pricing can be a great way to feel out the sweet spot in your market to help maximize your profits.

Our maximum print space varies per garment type and is as follows. Note that the measurements listed below are maximums, and artwork can fit anywhere within that space.



• 15” x 19” is our maximum which covers most Unisex garments sizes Medium and up.


• 12” x 16” is used for Women’s garments and Unisex XS-S.


• 10” x 12” is used for Youth


• 5” x 7” is used for onesies and other small garments.


It’s important to note that 15’’ x 19’’ is a large print size. Keep in mind when designing artwork that these are the maximums, and anywhere within these parameters will work.

If there’s an issue with your order, please reach out to us immediately so we can issue a replacement. We will reprint / correct any orders with issues within 30 days of their delivery.


Since all products are made to order, we do not offer returns. Feel free to contact us if you have any questions.

Your order will normally ship within two business days of being created. We use DHL for our shipping service which hands off to USPS in most cases. Packages usually reach their destination within three to five business days. International shipping timeframes vary, as customs is out of our control.


All shipping costs are calculated in the order process based on the size of the order and destination address.

Unfortunately, some locations have been flagged by our shipping and payment processing partners as embargoed or sanctioned countries. For this reason, shipping has been restricted to these areas:


  • Flagged Countries:
  • Iran
  • Syria
  • North Korea
  • Cuba
  • Sudan
  • Crimea
  • Guatemala (Temporarily due to country embargo.)

Have a special case? Get in contact with us to see if we can work out another shipping or fulfillment method for you!
 
Updated 8/15/17

Shipping rates are fully calculated when you are finalizing your order in the checkout process but listed below are some general shipping costs you can expect to see when creating your order!


Domestic

T-Shirts - $5 (Each additional item $1 thereafter.)
Hoodies - $8 (Each additional item $2 thereafter.)


International

T-Shirts - $6 (Each additional item $2 thereafter.)
Hoodies - $11 (Each additional item $4 thereafter.)

Download the Art Specification PDF below for detailed instructions on best practices for art files exporting.

In general, your artwork should be:

  • 300 DPI (dots-per-inch)
  • CMYK Color Space
  • High Resolution
  • TIF, PNG, JPG, GIF, or BMP file format
  • If exporting TIF, save with Transparency and LVW Compression enabled

Download Art Spec PDF